What is a PBX Phone System?
A PBX (Private Branch Exchange) is a private telephone network used within a company or organization. These can be used to communicate internally or with the rest of the world with the help of further channels such as VoIP, etc.
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What is a Hosted PBX?
A Hosted PBX is a phone system installed in a cloud environment. The benefits of having a Hosted PBX includes reducing networking gear/servers in your office and allowing remote access. It also typically allows for remote connections via soft ...
Managing your Voicemail using any Desk Phone
You can manage your voicemail using any Desk Phone, make or model, configured on your extension, by dialing “999” (3CX Phone System default). A voice menu system will ask you to enter your Personal Identification Number (PIN) followed by "#". The ...
Find your Cisco SPA phone IP Address
Cisco SPA301 Lift the handset and enter ****, enter 110 and press #, the IP address will be recited. Cisco SPA502G, SPA504G, SPA508G, SPA509G Press the Setup button, scroll to Network and press select, scroll to view current IP address. ...
Using *777 Echo Test for Troubleshooting
Introduction This article explains what the Echo Test is and how it can be used for troubleshooting. Imagine that you are configuring a new extension. Being an Administrator, you would normally be doing this after office hours meaning nobody is ...
SIP Phones / VoIP Phones Types
A VoIP phone system requires the use of SIP phones / VoIP phones. SIP phones come in several versions and types: SIP / VoIP Soft Phones – Software-Based SIP Phone A software-based SIP phone is an application which makes use of your computer’s ...