Factory Reset - Cisco SPA Phones

- This step is not required for out-of-the-box phones, however, if the phone has been already used then it is a must.
- For Cisco SPA phone mode SPA301 lift the handset and enter ****, enter 7373 and press #, press 1 to confirm, hang up to exit and begin the restore process, phone will be reset to the factory default settings.
- For Cisco SPA phone models SPA502G, SPA504G, SPA508G, SPA509G press the Setup button, scroll to Factory Reset and press select, phone will be reset to the factory default settings.
- For Cisco SPA phone model SPA501G press the Setup button, enter 73738, then press #, enter 1 to confirm, hang up to exit and begin the restore process, phone will be reset to the factory default settings.
- For Cisco SPA phone model SPA525G press the Setup button, select Device Administration, scroll to Factory Reset, press Select, phone will be reset to the factory default settings.
- Wait sometime prior for device to reboot.
- NOTE Do not unplug or remove power to the phone while it is updating firmware and configurations .
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