3CX Transfer Directly to Voicemail

3CX Transfer Directly to Voicemail

Send an inbound call directly to a voicemail box if the destination extension is out-of-office or otherwise unavailable.

1. Answer the call. Determine that you need to transfer the call to voicemail.

2. Press “transfer” on your display or buttons.

3. Press the asterisk (*) and then press 4.

4. Dial the extension. Press “Transfer” again.

5. The call automatically rings to the voicemail greeting of the desired extension.

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