3CX | Checking Voicemail

3CX | Checking Voicemail

1. Checking Voicemail in the 3CX Web Client Settings

Click on the 3 dot icon in the Web Client Dashboard, then click on Voicemail from the drop down.

2. How to find your Voicemail's Extension Number

From the 3CX Management Console, click on the Settings tab.

Click on the Voicemail tab.

You can see your Voicemail Menu Extension Number from here:

3. Checking Voicemail by Dialing in

Dial the voicemail's extension number. It will usually be 999 or 9999.

Type in your extension number and press the # key.

4. Finding your voicemail PIN

Method 1: 3CX Welcome Email

Method 2: 3CX Management Console

From the 3CX Management Console, click on the Users tab.

Click on the user you wish to view the PIN number of.

Click on the Voicemail tab.

You can view the PIN number from here:

5. Checking someone else's PIN number

Dial the voicemail's extension number.

Press the # key and dial the individual's extension number. After that enter the individual's PIN number and press the # key.

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